Hi, the USB port is working fine, the dongle is not working properly I tried in my notebook. If you are still unable to continue working in the short term and are unable to access an alternative license, please consider uninstalling the Studio version and installing the free DaVinci Resolve to finish your project. Note that these are specific to each manufacturer and we are unable to recommend more specific solutions. If the dongle is indeed detected, your PC/motherboard manufacturer may have a troubleshooting guide, including updating USB drivers, power-cycling the system and/or changing BIOS/system settings.
You will need to work with with the reseller directly for further follow up.
If that fails, the dongle is likely defective. If you have another computer with DaVinci Resolve Studio installed, please try the dongle there. It would appear from the launch attempts today, that the dongle is not would appear that either the USB hardware (port/controller) is defective, or the dongle is defective.
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